Reference

Privacy Policy for Your botakhoki Account

Q: Can I ask to see the data linked to my account?

Yes. Email privacy@botakhoki.club from your account email and state that you want access to your account data. We may confirm your phone number or a recent payment reference before sending details.

Your botakhoki account keeps Live Dealer Lobby, Crash Games, MotoGP Betting, and wallet activity tied to one privacy record, so you can see why we ask for each…

Account data purposeDANA OVO GoPay QRISCookie choicesSupport 09:00-23:00 WIB

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How We Treat Your Account Data

botakhoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear account handling matters before you place any balance in the wallet, so this Privacy Policy explains what we collect, why we collect it, and how you can ask us to correct it. We use your name, mobile number, account email, device details, login records, payment

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references, and game-session records to run your account, secure the wallet, respond to disputes, and meet local checks that may apply. DANA, OVO, GoPay, and QRIS references are stored as transaction records, not as full wallet passwords or PINs. When access or eligibility is discussed, it
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depends on local law and is available only where local law permits. You can check your profile details from Account > Profile, while wallet records sit under Wallet > History for easier follow-up with our team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Privacy Contact Paths

Fast privacy help starts with the channel that matches your question. Use live chat for account access and cookie questions, email us when you need a written data request, or send WhatsApp when you cannot reach your account page. We ask for your account email, last four digits of the linked phone number, and the payment rail involved only when those details help us find the right record.

Team online

Live chat

Open live chat from the lobby footer between 09:00 and 23:00 WIB. We can check cookie settings, recent login records, and Account > Profile changes after you confirm the mobile number on your account.

Email privacy desk

Send privacy requests to [email protected] with your account email and the request type in the subject. We answer in writing, so you have a clear record of corrections, access questions, or deletion checks.

WhatsApp account help

Use the WhatsApp link on the contact page when you cannot sign in. We will not ask for your DANA, OVO, GoPay, or QRIS PIN; we only confirm account details needed to trace records.

POLICY CONTROLS

Six Controls Behind This Policy

Privacy controls are part of how we run the account flow, not a separate promise hidden in small text.

Data we collect

We collect account details you enter, login time, device type, IP region, wallet references, and game-session records. These details help us secure sign-ins, trace payment questions, and keep your account history readable.

Payment records

DANA, OVO, GoPay, and QRIS entries are logged with reference numbers, time stamps, and status labels. We do not store your wallet PIN, and support will never ask you to send it.

Cookie choices

Cookies help keep your session active, remember language display, and detect unusual access. On Android Chrome, you can open Settings > Site settings > Cookies to change browser handling before returning to the lobby.

Account security

If we see a new device or repeated failed sign-ins, we may ask for extra confirmation before showing profile or wallet records. This protects your account data without sharing details through open chat.

Retention timing

We keep account and payment records only as long as needed for support, dispute checks, security, and legal duties that may apply. When a record is no longer needed, we remove or separate it from active account tools.

Correction requests

If your name, phone number, or email is wrong, start at Account > Profile and send a correction request. We may ask for a matching payment reference to prevent changes by another person.

Privacy Questions Before You Open Account

These answers focus only on our Privacy Policy and the records connected to your account. Before you get started, you should know what data we ask for, how payment references are handled, how cookies work, and how to reach us if something looks wrong. Keep your account email active, because privacy replies and confirmation steps are sent there.

We ask for account basics such as name, mobile number, email, login credentials, and region signals. We also record device and wallet activity so we can secure access and answer account-specific privacy requests.

No. We store payment references, time stamps, status labels, and account matching details, not wallet PINs. If anyone asks for your PIN through chat, do not send it and contact us through the privacy desk.

Cookies keep your session active, remember display choices, and help us spot unusual access. You can change cookie handling in your browser settings, though blocking every cookie may require you to sign in more often.

Yes. Email [email protected] from your account email and state that you want access to your account data. We may confirm your phone number or a recent payment reference before sending details.

Start from Account > Profile and check the field that needs fixing. If you cannot edit it there, contact live chat during 09:00-23:00 WIB and prepare your account email for confirmation.

You can ask us to delete data that is no longer needed for account service, security, dispute checks, or legal duties that may apply. We will explain which records can be removed and which must stay longer.

Only trained support and account teams handle privacy requests, and they see the records needed for the request. Payment references, login checks, and profile changes are handled through controlled account tools.

Privacy Policy for Your botakhoki Account

Three Privacy Contact Paths

Live chat

Email privacy desk

WhatsApp account help

Six Controls Behind This Policy

Data we collect

Payment records

Cookie choices

Account security

Retention timing

Correction requests

Privacy Questions Before You Open Account

01 What data do you ask for when I open an account?

02 Do you store my DANA, OVO, GoPay, or QRIS PIN?

03 How do cookies affect my privacy on mobile?

04 Can I ask to see the data linked to my account?

05 How can I correct my name or phone number?

06 When can you delete my account data?

07 Who can access my privacy request inside botakhoki?

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